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I originally planned to post the message below to all past and present clients of CoreBusiness Solutions just before the Christmas holidays, but couldn’t do so due to some technical hurdles. Rather than wait until those technical issues are resolved, I’m posting it here publicly as a blog post.

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Dear [Client Name],

I write to thank you for supporting our business throughout the year; either by doing business with us, or referring prospective customers to us.

I will admit that our business services, turnaround times, and service delivery that you experienced may not have been exactly what you expected. And for this, I apologize unreservedly. 

Here at CoreBusiness Solutions, we are aware that the last 2 years have been very challenging for your business. Covid-19 caused the global economy to slowdown and many businesses closed down as a result. And back home in Ghana, the economic turmoil we have had in the last 6 months, leading to the poor performance of the Cedi against the Dollar, further eroded the savings and working capital of most businesses.

But we are very excited to note that, your business is one of many that has survived and is still operating. Your resilience is admirable.

As we enter a new year, we’ve taken on board all your feedback and have been working hard behind the scenes to streamline our services and communication channels so that we will be able to meet all your business needs and expectations.

These include:

• This new website, currently under development, will soon be loaded with useful information to help you start and grow your business.
• Tools to help you manage your business operations, including online calculators and downloadable templates in Excel and MS Word formats
• A new, well-trained team to offer better services, support and response times
• Additional products and services to help our clients grow their businesses

We are excited about the coming year and look forward to helping you run your business more efficiently. 

I wish you a Merry Christmas and a Prosperous New Year! 

Once again, thank you for your business and for your friendship.